These terms apply to purchases made in the online shop.
Seller
Dronepython, registry code —. Address: —. Email: —.
Ordering and contract
An order is placed when you confirm it at checkout. The contract is concluded when payment has been received or when we confirm the order by email. We send an order confirmation to the email address you entered.
Prices and payment
Prices are in euros. Delivery costs are added and shown at checkout before you confirm the order. You can pay by bank link, card or bank transfer. Orders paid by bank transfer are shipped once the payment has arrived.
Delivery
Delivery methods, prices and times are shown at checkout. The delivery time starts when the payment has been received. If a delivery is delayed, we will let you know by email.
Right of withdrawal
Consumers may withdraw from the contract within 14 days of receiving the product without giving a reason. See “Returns and right of withdrawal” for details.
Complaints
Products come with the statutory 2-year right to complain about defects. See “Warranty”.
Disputes
We try to resolve every issue by agreement — write to us at —. If we cannot agree, you may turn to the Estonian Consumer Disputes Committee (ttja.ee) or use the EU online dispute resolution platform (ec.europa.eu/consumers/odr).